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Privacy Policy

This Privacy Policy explains how Wisdom Factory Sdn Bhd (Company No. 202101034949 / 1435249-D), the owner and operator of Databees, collects, uses, and protects your personal information when you visit or use this website.

By accessing this website, you agree to the collection and use of information in accordance with this policy.

Effective Date:  1st January 2026

Databees (“we”, “our”, “us”) are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and software services.

Information We Collect

We may collect the following information:

 

  • Name, email address, company name, and contact details

  • Account credentials and login information

  • Usage data, including IP address, device type, browser type, and access timestamps

  • Any information voluntarily provided by users
     

Use of Information

Personal data is used to:

  • Provide, operate, and maintain our services

  • Improve system performance and user experience

  • Respond to inquiries and provide customer support

  • Comply with legal and regulatory obligations

 

In addition, Databees may process and use anonymised and aggregated data (which does not identify any individual) for: 

  • Statistical analysis and research

  • Product and service improvement

  • Development and testing of new features

  • Analysis of market trends and user behaviour
     

Data Sharing

We do not sell personal data. Information may only be shared with:

  • Trusted service providers (e.g. hosting, analytics, and security providers)

  • Regulatory or enforcement authorities where required by law
     

Data Retention

Personal data is retained only for as long as necessary to fulfil business, legal, or regulatory purposes.

Upon termination or expiry of a subscription, customer data will be retained for up to thirty (30) days, after which it may be permanently deleted or rendered inaccessible.
 

User Rights

Users may request access to, correction of, or deletion of their personal data, subject to applicable laws.
 

Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

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